{"repo":"jeffcaldwellca/scout-portal","free":true,"listed":false,"github":"https://github.com/jeffcaldwellca/scout-portal","clone":"git clone https://github.com/jeffcaldwellca/scout-portal.git","description":"Scout Portal — a friendly, self-hosted end-user portal for FreeScout: dynamic ticket forms, LDAP/local auth, file uploads, and a status dashboard.","language":"PHP","stars":22,"topics":["customer-portal","customer-support","freescout","help-desk","helpdesk","osticket-alternative","php","portal","support","support-portal"],"license":"GPL-3.0","category":"dashboards-admin","readme_excerpt":"Scout Portal A web-based support portal that integrates with FreeScout (support ticketing system), providing a user-friendly form interface for submitting and tracking support requests. Features - 🎫 Create Multiple Request Types - Onboarding, Problem, Change, Software Request, Access Request, and more - 🔐 Flexible Authentication - Supports LDAP/Active Directory and local authentication - 📝 Dynamic Forms - Conditional field logic based on request type - 📎 File Attachments - Upload files with ticket submissions - 🔍 Ticket Dashboard - View all your submitted tickets with real-time status updates - 💬 Two-Way Communication - Reply to tickets and view responses from support staff - 📊 Status Tracking - Monitor ticket progress (Active, Pending, Closed) with automatic updates - 🎨 Customizable Branding - Configure company logo, colors, and portal name - 🔄 Auto-save - Automatic form data saving to prevent loss Prerequisites Required - PHP 8.0+ with extensions: - pdo sqlite - ldap (if using LDAP authentication) - curl - json - mbstring - fileinfo - Composer - PHP dependency manager - Web Server - Apache or Nginx - FreeScout Installation with the API Module (required) FreeScout Modules The following FreeScout modules are required or optional for full functionality: Required Modules - API Module - Enables REST API access for ticket creation and management - Without this module, the application cannot communicate with FreeScout - Available from the FreeScout Modules marketplace Opt","default_branch":null,"files":null,"tree":[],"storefront":"/r/jeffcaldwellca","claimed":false,"request_supported":{"post":"https://gitbuyer.com/r/jeffcaldwellca/scout-portal/request-supported","requests":0},"note":"indexed from public GitHub; nothing is for sale on this page. Clone it from GitHub. Paid listings live at /search."}