{"repo":"greys-bots/ticket-golem","free":true,"listed":false,"github":"https://github.com/greys-bots/ticket-golem","clone":"git clone https://github.com/greys-bots/ticket-golem.git","description":"A Discord bot that handles support tickets","language":"JavaScript","stars":57,"topics":["discord","discord-bot","bot"],"license":"AGPL-3.0","category":"chat-messaging","readme_excerpt":"Ticket Golem A straightforward Discord bot for support tickets. What's this? Ticket Golem is a Discord bot created to help out with support tickets. Admins can send a default post, or specify their own post, for server members to interact with in order to open support tickets. You can invite them with this link. When a ticket is opened, a brand new channel is created. Ticket Golem uses member-based permissions to allow and deny access to the channel, and members can be added/removed using appropriate commands. Users can have a default of 5 tickets open at once, to prevent spam. By default, 10 server members (not including the ticket's opener) can be added to tickets by the bot. Both of these are configurable Getting started First off, invite the bot using the link in the above section. After inviting them, make sure you create a category that you want tickets to go in. Here's a recommended setup: Where the tickets category is overall only visible to mods, but the open-a-ticket channel is visible to everyone. The latter is where you'll want to put the reaction post. Also, make sure that Ticket Golem has the ability to Manage Permissions in that category - this permission can't be given with a normal invite link. Next, we have some command setup. Using /config category , enter the name of the category ( tickets in the above example) you want tickets to go in. Then, using /config archives , enter the name of the archives channel ( ticket-archives above). You can skip this second","default_branch":null,"files":null,"tree":[],"storefront":"/r/greys-bots","claimed":false,"request_supported":{"post":"https://gitbuyer.com/r/greys-bots/ticket-golem/request-supported","requests":0},"note":"indexed from public GitHub; nothing is for sale on this page. Clone it from GitHub. Paid listings live at /search."}