{"repo":"effytech/freshservice_mcp","free":true,"listed":false,"github":"https://github.com/effytech/freshservice_mcp","clone":"git clone https://github.com/effytech/freshservice_mcp.git","description":"MCP server created for Freshservice, allowing AI models to interact with Freshservice modules","language":"Python","stars":35,"topics":[],"license":"MIT","category":"mcp-servers","readme_excerpt":"Freshservice MCP Server Overview A powerful MCP (Model Context Protocol) server implementation that seamlessly integrates with Freshservice, enabling AI models to interact with Freshservice modules and perform various IT service management operations. This integration bridge empowers your AI assistants to manage and resolve IT service tickets, streamlining your support workflow. Key Features - Enterprise-Grade Freshservice Integration : Direct, secure communication with Freshservice API endpoints - AI Model Compatibility : Enables Claude and other AI models to execute service desk operations through Freshservice - Automated ITSM Management : Efficiently handle ticket creation, updates, responses, and asset management - Workflow Acceleration : Reduce manual intervention in routine IT service tasks Supported Freshservice Modules This MCP server currently supports operations across a wide range of Freshservice modules : - Tickets - Changes - Conversations - Products - Requesters - Agents - Agent Groups - Requester Groups - Canned Responses - Canned Response Folders - Workspaces - Solution Categories - Solution Folders - Solution Articles Components & Tools The server provides a comprehensive toolkit for Freshservice operations: Ticket Management Tool Description Key Parameters ------ ------------- ---------------- create ticket Create new service tickets subject , description , source , priority , status , email update ticket Update existing tickets ticket id , updates delete ti","default_branch":null,"files":null,"tree":[],"storefront":"/r/effytech","claimed":false,"request_supported":{"post":"https://gitbuyer.com/r/effytech/freshservice_mcp/request-supported","requests":0},"note":"indexed from public GitHub; nothing is for sale on this page. Clone it from GitHub. Paid listings live at /search."}