{"repo":"drewburchfield/help-scout-mcp-server","free":true,"listed":false,"github":"https://github.com/drewburchfield/help-scout-mcp-server","clone":"git clone https://github.com/drewburchfield/help-scout-mcp-server.git","description":"MCP server for Help Scout - search conversations, customers, organizations, reports, and Docs with AI agents, plus opt-in writes for drafting replies and triage","language":"TypeScript","stars":46,"topics":["customer-support","help-scout","helpscout","mcp","model-context-protocol","nodejs","typescript","mcp-server","modelcontextprotocol","help-scout-api"],"license":"MIT","category":"mcp-servers","readme_excerpt":"An MCP server that gives AI assistants direct access to your Help Scout inboxes, conversations, customers, organizations, threads, and Docs knowledge base. Search tickets, pull customer and account context, inspect articles, spot patterns, and get answers without leaving your editor or chat window. Built by a Help Scout customer who wanted to give his support team superpowers. If you handle customer conversations in Help Scout and want AI to help you work faster, this is for you. What You Can Do - Search conversations by keyword, date range, status, tag, email domain, or ticket number - Look up customers by name, advanced query syntax, or exact email address - Explore organizations with direct customer and conversation traversal - Inspect conversation detail with raw ticket metadata, summaries, full threads, attachments, and original source - Pull full thread history into context before drafting a reply - Get conversation summaries with the original customer message and latest staff response - Search and retrieve Docs articles from the separate Help Scout Docs API - Pull Help Scout reports and metadata for company, conversations, Docs, channels, productivity, happiness, users, teams, system users, statuses, routing, and webhooks - Monitor inbox activity across multiple inboxes with a single query - Take action with opt-in writes : draft replies, internal notes, tags, status, assignment, snooze, and more, all off by default - Reduce message payloads with optional message conte","default_branch":null,"files":null,"tree":[],"storefront":"/r/drewburchfield","claimed":false,"request_supported":{"post":"https://gitbuyer.com/r/drewburchfield/help-scout-mcp-server/request-supported","requests":0},"note":"indexed from public GitHub; nothing is for sale on this page. Clone it from GitHub. Paid listings live at /search."}