{"repo":"aottr/paw","free":true,"listed":false,"github":"https://github.com/aottr/paw","clone":"git clone https://github.com/aottr/paw.git","description":"Free and open source ticket system written in python","language":"Python","stars":20,"topics":["python","ticket","ticket-system","ticketing-system","tickets","crm","django","docker","helpdesk","paw"],"license":"MIT","category":"deployment-docker-iac","readme_excerpt":"paw - Ticket System 🚀 paw is a comprehensive and open source ticket management system designed to streamline issue tracking and resolution processes for organizations. It provides a centralized platform for users to submit, track, and manage tickets or requests, facilitating efficient communication and collaboration among team members. Features - Ticket Creation and Submission: Users can create and submit tickets with detailed information about the issue, including title, description, priority, and category and file attachments. - Ticket Assignment and Ownership: Tickets can be assigned to specific individuals or teams responsible for resolution, allowing for clear ownership and accountability. - Communication and Collaboration: Threaded communication enables seamless collaboration among team members, with the ability to add (internal) comments, attachments, and updates to tickets. - Security and Access Control: Secure user authentication, access controls, and audit trails ensure data privacy and compliance with organizational policies and regulations. You can create teams and restrict access of ticket categories to them. Installation As a Developer 1. Clone the repository: 2. Install dependencies: 3. Configure settings: Copy example.env to .env and update the configuration variables as needed. 4. Run migrations: 5. Start the development server: Docker / OCI Container The Project contains a Dockerfile that can be built locally or in a pipeline. I also provide the latest stat","default_branch":null,"files":null,"tree":[],"storefront":"/r/aottr","claimed":false,"request_supported":{"post":"https://gitbuyer.com/r/aottr/paw/request-supported","requests":0},"note":"indexed from public GitHub; nothing is for sale on this page. Clone it from GitHub. Paid listings live at /search."}