{"repo":"alejandrozf/ominicontacto","free":true,"listed":false,"github":"https://github.com/alejandrozf/ominicontacto","clone":"git clone https://github.com/alejandrozf/ominicontacto.git","description":"The Open Source Contact Center Solution (mirror of https://gitlab.com/omnileads/ominicontacto)","language":"JavaScript","stars":70,"topics":["voip","asterisk","python","django","kamailio","rtpengine","webrtc","jssip"],"license":"LGPL-3.0","category":"deployment-docker-iac","readme_excerpt":"This project is part of OMniLeads 100% Open-Source Contact Center Software Community Forum What is OMniLeads (OML)? OMniLeads (OML) is an Open Source software solution based on WebRTC technology(https://webrtc.org/) designed to support the management, operation and administration of a Contact Center using multiple comunication channels. At present it allows the management and phone attention deployment using: Inbound Campaigns, Preview Campaigns and Manual Outbound Campaigns natively. Also it have with the option to administrate Predictive/Progressive Dialer Campaigns using integrations APIs. Additionally, since version 1.25.0, it supports video call campaigns from web pages. As part of the roadmap of the develop we are planning to include WhatsApp (r), SMS Send/Reception, Social Networks integration and Chat Campaigns from the web page, and many other features Features Agente & Supervisor console based on WebRTC Differents user profiles: administrator, supervisor admin, supervisor client, agent Multiple campaigns (voice and video) management Answering machine detection Full Recording Productivity reports Real time supervision Simple creation of Web forms CRM/ERP integration APIs Remotes Agents mode Open Source PBX integration Components clusterization Components The main technologies involved in OMniLeads (OML) are also part of Open Source projects, such as: Asterisk Kamailio RtpEngine Django Nginx Postgres Python VueJS Docker Podman Documentation OMniLeads documentation: ht","default_branch":null,"files":null,"tree":[],"storefront":"/r/alejandrozf","claimed":false,"request_supported":{"post":"https://gitbuyer.com/r/alejandrozf/ominicontacto/request-supported","requests":0},"note":"indexed from public GitHub; nothing is for sale on this page. Clone it from GitHub. Paid listings live at /search."}