{"repo":"Saamstep/modmail","free":true,"listed":false,"github":"https://github.com/Saamstep/modmail","clone":"git clone https://github.com/Saamstep/modmail.git","description":"Support tickets managed in Discord with ease.","language":"JavaScript","stars":47,"topics":["discord","discord-bot","discordjs","discordjs-bot","nodejs","feature"],"license":null,"category":"chat-messaging","readme_excerpt":"ModMail 1. Features Per user ticket channels Leave notes for other staff members in ticket channels (not visible by ticket users) Set status messages for tickets Assign tickets directly to staff members Block users from using ModMail Status/HUD channel to view all open tickets Separate the hud channel into a backend/admin only server Easily close tickets by deleting ticket channels with Discord or use the built in command Log ticket contents after the ticket is closed for security and safety 2. Commands Where [p] is prefix 3. Ticket Channel Commands Where [p] is prefix 4. Requirements Tested on Node.JS v16.6.0 (npm 7.19.1) Made and tested with DiscordJS v13.6 File system access is required Git 5. Config Files Setup Setting up settings.json Fill in all the following fields, currently commands to edit these fields do not exist. Restarting should not be required if you edit any of these files whilst the bot is running. All channels are IDs and NOT channel names Do not edit the lock or blockedUsers value. readAccess and writeAccess will only be set once the Category is FIRST created, if you want to edit the permissions of the category use the \"Edit Channel\" feature built into Discord. If you plan to send logs to ONE guild leave logtoStaff as false , if you are going to use the second guild, set logtoStaff to true . .env File Setup Token is your Discord bot developer token Set DB USER and DB PASSWORD to something secure and keep it safe. 6. Installation 1. Clone the repository git","default_branch":null,"files":null,"tree":[],"storefront":"/r/Saamstep","claimed":false,"request_supported":{"post":"https://gitbuyer.com/r/Saamstep/modmail/request-supported","requests":0},"note":"indexed from public GitHub; nothing is for sale on this page. Clone it from GitHub. Paid listings live at /search."}