{"repo":"KarlOfDuty/SupportBoi","free":true,"listed":false,"github":"https://github.com/KarlOfDuty/SupportBoi","clone":"git clone https://github.com/KarlOfDuty/SupportBoi.git","description":"A support ticket Discord bot.","language":"C#","stars":40,"topics":["discord-bot","support-ticket","support","dotnet","dsharpplus","transcripts"],"license":"GPL-3.0","category":"databases-storage","readme_excerpt":"SupportBoi A support ticket Discord bot. Uses a MySQL database for storage of ticket information, no information is stored outside of your server. Creates formatted HTML ticket transcripts when tickets are closed. Thanks to Tyrrrz for the amazing library used in the transcript function. Documentation Setup 1. Register a bot in the Discord Developer panel 2. Install the bot and set up a MySQL database for it Usage - Commands - Interview templates - Default config Features Ticket Categories Users can open support tickets using the following methods: - Using the /new command. - Using a permanent button panel created by you. - Using a permanent selection box created by you. You can either set up the bot to automatically open new tickets in a specific category or give the user a choice depending on their issue, regardless of which method they use. Automated Interviews It is possible to set up a json interview tree where the bot asks questions and depending on the user's answer decides on what to do next. At the end of the interview you can configure the bot to post an interview summary where the bot will take all the previous answers and compile them in a single table. All of the messages in the interview are then deleted to keep the channel clean. Fully Rendered Transcript Files When a ticket is closed the Discord channel is saved to a local backup file on the server which can then be downloaded by the user who originally opened the ticket and staff members. Staff Tools Tickets c","default_branch":null,"files":null,"tree":[],"storefront":"/r/KarlOfDuty","claimed":false,"request_supported":{"post":"https://gitbuyer.com/r/KarlOfDuty/SupportBoi/request-supported","requests":0},"note":"indexed from public GitHub; nothing is for sale on this page. Clone it from GitHub. Paid listings live at /search."}